Subscription Terms
Last updated: 21 October 2026
Plom has a free plan and an optional paid subscription, Plom Pro. These Subscription Terms explain what each plan includes, what Plom Pro costs, how the free trial and automatic renewal work, and how to restore, manage, cancel or get a refund. They form part of the Terms of Use.
Free costs nothing and has no time limit. It includes Home, Best Next Step, Calendar with all your deadlines and classes, one assignment unpacked at a time with its work plan, deadline and class reminders on your phone and the settings for them, wins, wellbeing and support links, and your account settings. If you have more than one plan, only the plan due soonest can be updated on Free, and your other plans stay readable.
A$59.99 a year in Australia, including GST. It renews automatically every year until you cancel. Eligible new subscribers start with a 1-week free trial.
A$9.99 a month in Australia, including GST. It renews automatically every month until you cancel. Eligible new subscribers start with a 1-week free trial.
Unpack and work plans for every assignment, not just one at a time; the six study tools (Email Studio, Feedback Translator, Academic English, Exam Prep, Study Coach and Grade Calculator); General and Research Chat; Progress insights; and higher daily AI limits.
The App Store shows the price for your country on the purchase sheet before you confirm, and that is the price you pay. The Plom Pro screen in the app shows the same store price. AI features have fair-use daily limits on both plans so Plom keeps working for everyone; Plom Pro’s limits are higher.
The Plom Pro 3-Month Pass described in earlier versions of these terms will not be offered.
Plom Pro Yearly and Plom Pro Monthly each start with a 1-week free trial for eligible new subscribers, shown in the app as 7 days free. Apple decides who is eligible and allows one free trial per Apple Account across both plans. Plom only shows a trial when the App Store confirms you can have one, and the purchase sheet shows it before you confirm.
When the trial ends, the plan’s price is charged and the subscription renews automatically unless you cancel. On the App Store, cancel at least 24 hours before the trial ends. On Google Play, cancel before the trial ends. If you cancel in time, you are not charged.
Plom Pro renews automatically at the end of each year or month. Your Apple Account is charged for the next period within the 24 hours before the current one ends, unless you turn off renewal at least 24 hours before it ends. Payment is taken by Apple using the payment method on your Apple Account.
Plom Pro bought in the iPhone app is managed by Apple. To cancel, or to switch between Yearly and Monthly, open your Apple Account subscription settings: on iPhone, open Settings, tap your name, then tap Subscriptions. In Plom, Manage subscription in the Me tab, under Settings, opens subscription management for you. A switch between Yearly and Monthly takes effect at your next renewal.
Cancelling stops future renewals. You keep Plom Pro until the end of the period you have already paid for, then your account moves to Free.
If Plom Pro is bought through Google Play in the Android app, Google Play takes the payment and manages renewal and cancellation. Manage it in the Google Play Store app under Payments and subscriptions.
Restore purchases is on the Plom Pro screen and in the Me tab, under Settings. It asks the App Store to check your Apple Account again for a Plom Pro subscription, for example on a new phone. It never buys anything or charges you. If Plom Pro still looks wrong after a restore, contact Plom support.
If your trial or subscription ends, or a payment fails and is not fixed, your account moves to Free. Unpacking more than one assignment at a time, the six study tools, General and Research Chat, Progress insights and the higher AI limits stop. While Apple retries a failed payment, Plom Pro may stay on for a short time. Plom does not delete your chats, results, plans or other study records because Plom Pro ended, and Free features keep working, including your reminders and their settings.
Reminders are notifications on your phone, so they only appear when notifications are allowed for Plom in your phone’s settings.
Refunds are handled by Apple for App Store purchases, and by Google Play for Google Play purchases. To ask Apple for a refund, go to reportaproblem.apple.com. Plom cannot refund a store purchase itself, but Plom support can help with account or access problems.
If a parent or guardian tells Plom that someone under 18 bought Plom Pro, Plom will help them ask Apple or Google for a refund.
Nothing in these terms limits your rights under the Australian Consumer Law.
Deleting your Plom account does not cancel a Plom Pro subscription. Cancel it in your Apple Account subscription settings, or in Google Play if you bought it there, before or after deleting your Plom account. Account deletion removes Plom account data as described in the Privacy Policy; Apple and Google keep their own purchase records under their policies.
Plom may change plan names, prices, features or limits. A price change to an existing subscription follows the App Store’s or Google Play’s rules: the store tells you before it applies, and asks for your agreement when its rules require it. If you don’t agree, you can cancel before the new price applies.
Plom is operated by Constantine Dean Karouzos, a sole trader based in Sydney, New South Wales (ABN 45 387 763 319).
Read the Terms of Use and Privacy Policy. For billing or account help, contact support@plom.app.